ArtMillwork Design

Once ordered, artmillworkdesign contacted me a day or 2 later to confirm some measurements, then it arrived better than expected and easy to install. Simple - Neat - Done

Very difficult to get in touch with anyone. They do not respond in a timely manner. Not customer friendly once you do finally reach someone. I made several efforts to contact the company to see if I can change a mistake i made. I didnt get a response until 4 days later. At this time I was told that the order was being processed to be shipped. I would have like to still order the correct ones, but I have not been able to speak with anyone because they only use AI Chat. Now I seem to be stuck with radiator covers I can not use. What happen to good customer service and wanted continued business.

Lovely design and good quality items. We’ve ordered about 6 different types from this shop. Overall I highly recommend using additional brackets and screws to secure things in place. I had the top shelf break and fall on my big toe. It was very heavy (I had ordered a 52’). So my recommendation to the seller is to include at least 3 brackets in addition to the screws, to secure the shelf.